Job Description Job Description Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World. *This is an entry-level position, and we are willing to train** Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients. Responsibilities : * Manages service calls and work orders for each job in a timely manner. * Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely. * Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment. * Performs hazard assessments and maintains a high standard of safe work practices and quality control. * Performs routine preventative maintenance. * Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris. * Manages customer relationships to boost customer retention and satisfaction. * Provides information and recommends services to the sales team. * Completes all necessary company training in a timely manner. * Performs other duties as assigned by management. Skills * Strong customer service; professionalism * Written and verbal communication * Problem-solving; attention to detail * Time management and organizational skills * Excellent knowledge of computers, tools, and machinery Minimum Requirements * 1+ years of Technician (Preferred) * Be able to travel outside of the U.S * Language Requirement: Fluent written and verbal in English and Spanish * Must have a cell phone and reliable transportation * License/Certification: Driver's License (25%) Genoray America Inc. covers 100% health premiums for employees and their dependents! Job Type: Full-time Schedule: * 8-hour shift * Monday to Friday Work Location: In person Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off Pay: $25.50 - $30.00 per hour Work Location: In person
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